Returns & Exchanges
At Kane's Furniture, we want you to be completely satisfied with your home furnishing purchase. If your selection doesn't perfectly fit your space, we offer a straightforward return and exchange process within 7 days of delivery.
Initiate Your Request
Contact our Customer Care team or visit your local Kane's Furniture showroom within 7 days of receiving your items to begin the return authorization process.
Inspection and Documentation
Ensure all furniture is in original, like-new condition; our team will review the items to verify they meet our quality standards for resale.
Schedule Pickup or Drop-off
Coordinate a convenient time for our delivery team to collect the furniture from your home, or arrange to return smaller accessories directly to the store.
Refund Processing
Once the merchandise is received and inspected at our warehouse, we will issue a refund to your original payment method, minus any applicable delivery or restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing