Frequently Asked Questions
Everything you need to know about furnishing your home with Kane's.
What are your delivery options?
We offer White Glove Delivery which includes professional assembly and placement in your room of choice, as well as standard threshold delivery for smaller items.
Do you offer financing for large purchases?
Yes, we provide several flexible financing plans through our partners, ranging from 6 to 24 months with zero interest on qualifying purchases.
What is your return policy?
Items can be returned within 30 days of delivery if they are in original condition. Please note that custom-ordered pieces and mattresses may be subject to specific restocking fees.
Does my furniture come with a warranty?
All furniture includes a one-year manufacturer's warranty against defects. We also offer extended protection plans that cover accidental stains, rips, and hardware failures.
How can I track my order status?
Once your order is processed, you will receive a tracking link via email. You can also log into your account on our website to view real-time updates on your delivery window.
Do you offer fabric and leather swatches?
Yes, we provide complimentary swatches for our custom upholstery collections to help you ensure the color and texture are perfect for your space before you buy.